Katie Searles

The latest second quarter results from Levi Strauss & Co. highlights a digital switch for the denim giant, with 51 per cent of its net revenue now coming from Direct-to-Consumer (D2C). Financial results, for the second quarter ending 31 May 31 2026, show net DTC revenues increased 11 per cent on a reported basis with...

Inclusive fashion retailer Yours Clothing will enable online shoppers to receive a refund via a just launched e-gift card, with reward members receiving bonus points for doing so.

Retail has traditionally dominated the UK Customer Satisfaction Index (UKCSI), however for the first time since its inception in 2008 banks and building societies have overtaken the sector.

Food retailers have been overtaken by banks and building societies in the latest UK Customer Satisfaction Index (UKCSI), marking the first time since the benchmark launched in 2008 that retail has lost its lead.

Unsurprisingly, AI-assisted grocery shopping remains primarily a younger consumer behaviour rather than a mass-market habit. Almost a quarter of 18–34-year-olds across Europe have engaged with AI powered tools, with only 4 per cent of those surveyed over the age of 55 saying the same.

Asda has once again restructured its commercial team, widening responsibilities across its buying teams as part of a broader push to simplify decision-making and sharpen accountability.

Marks & Spencer has boosted its fashion offering on Amazon to include the Netherlands, following successful roll outs in France, Germany, Spain and Italy.

Lacoste has secured an interim court order against Shein in France, as part of an ongoing trademark dispute over products sold on the fast fashion platform.

Topshop is looking for an “undiscovered talent with authentic style and standout presence” to front their latest denim campaign, with applications open until 21 July. The fashion retailer has teamed up with Premier Model Management to launch the nationwide search. The winner will appear in the official Topshop denim campaign alongside a leading British model....

Urban Outfitters has become the latest retailer to partner with second-hand fashion platform Reskinned, as the collaboration launches a take-back scheme.