Dan Shine

Integrating the right technology into a service department can significantly enhance operational efficiency and customer satisfaction, says Corey Smith, national fixed operations training manager at EasyCare.

One day after mostly resolving issues after a cyberattack, CDK Global shut down its DMS again after another attack late June 19.

The Inter-Industry Conference on Auto Collision Repair is introducing new entry-level curriculum for career and technical schools as well as collision repair centers as part of its I-CAR Academy.

A New Orleans-area jury found a 25-year-old Louisiana man guilty of manslaughter in the 2022 shooting death of a co-worker while both were employed at a Hyundai dealership.

The Petra Cares Foundation started a program to teach foster youth who have aged out of the system and other at-risk teenagers to be auto mechanics. Arnold Gacita, CEO of Petra Automotive Products, spoke with Senior Editor Dan Shine about the program.

Walser Automotive Group and WSU Tech took the wraps off an automotive lab to train technicians and address growing interest in the field.

BizzyCar, a technology platform that automates recalls, closed a $15 million growth funding round led by Dealer Tire.

Service managers need a few strategies and suggested questions to prompt them to be better coaches for their employees, said service trainer and consultant Larry Edwards.

Petra Automotive Products entered into partnerships with EasyCare, Christian Brothers Automotive and Meineke

Yelp's purchase of RepairPal will help it grow its auto service business.