David Dungay is the Editor In Chief at UC Today. With a strong focus on business and technology, he reports extensively on the impact of digital advancements in areas such as AI, telecommunications, and marketing technology. David's insights and expertise have also been featured in XR Today, Dominican Republic News.net, CX Today, and Junkee Media.
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United Kingdom (National)
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David Dungay's coverage indicates a focus on technology, particularly software and SaaS, virtual meetings, communication tools, and artificial intelligence. He frequently includes expert commentary and how-to guides in his articles.
To effectively reach out to David for potential contributions or interviews, consider providing insights related to emerging trends in technology, best practices for utilizing communication tools or AI in business settings, or expert opinions on the latest advancements within the software and SaaS industry. Additionally, offering practical tips relevant to virtual meetings could align well with his coverage preferences.
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By: Kristian McCann
HR Tech Europe 2026 is closing out its two-day run in Amsterdam as a genuinely engaging event.
By: Kristian McCann
Trust between employees and employers has always been fundamental to workplace engagement.
By: Kieran Devlin
For most modern businesses, AI has evolved from a speculative frontier into an operational baseline.
Microsoft has launched the first voluntary buyout program in its 51-year history, offering separation packages to approximately seven percent of its US workforce, around 8,750 employees, according to an internal memo seen by CNBC
In this interview, Christopher Carey sits down with Snorre Kjesbu from Cisco to unpack AI's real impact on the employee experience.
UC Today delivers insights for IT leaders and buyers covering Collaboration Security, Endpoint Security, Security and Compliance, collaboration, employee experience and workspace tech.
For years, customer service leaders have faced a familiar trade-off: improve service quality, or reduce cost. Doing both at once has proved far harder.
Cavell has announced the launch of the Cavell CX Summit 2026 , a new standalone event focused on customer experience (CX), contact centres, CCaaS, and AI-driven customer engagement for service providers, MSPs, channel partners, and technology vendors.
By: David Dungay
Customer Experience Magazine is delighted to announce the launch of CXM Tech Stars, a new global recognition programme dedicated to technology innovators in the customer experience space.
CXM recently caught up with Carlos Espinosa, Executive Chairman of Clientship, to discuss how organisations can genuinely turn βcustomer-centric' with Voice of the Customer technology
