Marcus Law

For the past year, Asana has been making a case that it is no longer a task manager but an operating system for human-agent teams. On 28 May, it put $75 million behind that argument.

IT teams are getting measurable returns from AI in service management, but most are still not there yet.

If your meeting rooms run on Android and you've been watching Windows Teams Rooms users get native SIP interop since 2024, that wait is nearly over.

For the past three years, AI in unified communications generally meant one thing: a summary at the end of the meeting.

When compliance teams are brought in late, there are typically two outcomes. Either they step in to halt the rollout, or the gaps surface after the fact, when it is too late.

Admin overload is becoming more than a workplace frustration. According to Michael Vavakis, Chief Transformation, ESG and People Officer at Ricoh

Microsoft has spent the past two years positioning Copilot as the AI layer across its enterprise stack. At Build 2026 in San Francisco on June 2, however, it went further.

Three quarters of knowledge workers now use AI on the job. Only five percent of companies report meaningful productivity gains.

UC Today delivers insights for IT leaders and buyers covering IT Service Management (ITSM), collaboration, employee experience and workspace tech.

The hardware conversation around smart meeting rooms is well established. From video bars to beamforming microphones and AI cameras,most IT buyers