George Malim

While AI is far from new, enterprises are viewing the new wave of AI, notably in the form of GenAI, with caution as adoption accelerates rapidly.

The emergence of cloud as-a-service solutions has transformed the communications dealer and service provider landscape, providing both challenges and opportunities for participants to engage with.

UC Today covers Collaboration news including Artificial Intelligence, Chatbots, Digital Transformation, Future of Work, Generative AI and more.

UC Today covers Unified Communications news including Customer Experience, Hospitality, Productivity and more.

For professional services organizations, the customer experience stakes are extremely high.

Recruitment agencies operate in a highly competitive market in which employers rely on them to find the personnel they need rapidly and accurately.

Enterprises increasingly operate their communications and IT infrastructure using multiple platforms delivered by a series of vendors and service providers.

From the first day of implementation, integrated collaborative solutions with high-quality audio can transform how organisations operate.

Unified communications platforms are now deployed ubiquitously at enterprises across the world delivering business value and improved efficiency.

Understanding how workers use Microsoft Teams Phone is a challenge for IT managers as they look to optimise deployments and ensure utilisation of functions is maximised.