Jon Reed

This week - can AI fix what ails marketers, and turn them into makers? Bain & Company have a wake-up call on the ROI of AI, so what's next? Event season rolls on, and so do... the weekly whiffs.

The most compelling event stories are the ones you don't expect. At Salesforce Connections, the groundswell around Slack surprised me - particularly for hybrid workflows with teams and bots. Here's why - and what customers (and partners) like Asybml had to say.

To understand AI's impact on manufacturing, we need to go deeper - into how work has changed, along with customer expectations - not to mention the need for shop floor visibility. In our latest Executive Intelligence podcast, Acumatica's Debbie Baldwin shares how manufacturers are moving ahead.

The first big tech IPO of the summer could set the stage for expected public offerings by Anthropic and OpenAI.

The AI developer finds itself in another conflict with the Trump administration over regulation.

This week - vendors respond to AI pricing tokenomics, but are they getting it right? And: the US versus Anthropic drama brings AI regulation questions to a head. Factory tours, fresh podcasts, and, as always, your whiffs.

Anthropic's Claude AI service appeared to stop working Tuesday. Here's what we know so far.

Where does Analyst Relations get stuck? In legacy events. Here's what enterprise analysts love (and hate) - and how the industry needs to change June 17, 2026 Dyslexia mode Summary: Is next-gen analyst relations a thing? If so, then we better get events right. I asked several road-tested analysts for their analyst event highs - and lows. Their answers push us back to customer success. And yes, AI instigates change, but doesn't make this work irrelevant - far from it.

This week - tokenomics grabs the top story again, but how are customers responding? Is it time for enterprises to claim their AI strategy, and defer less to vendors on pricing and platform? From "data primacy" to re-inventing industry analysts, the pot gets stirred this week.