Kate Robertson

James Conroy, CEO and Director of Ross Stores said brand modernization efforts and a more entrepreneurial culture are paying off.

Bill C-22 will lay the legal groundwork for giving the US warrantless access to our data

Sam Kliger, CEO of KWI, draws on four decades in retail technology to take this question head-on.

The departures follow the appointment of Greg Foran to CEO of Kroger in February. Foran previously led Walmart U.S.

Join Nikki Baird, VP of Strategy and Product at Aptos, and Melissa Minkow, Global Director, Retail Strategy and Insights at CI&T for practical use cases on how AI is impacting shopping.

Laura Moses, Principal Partner Manager for Shopify at Vertex, and Pat Esposito, Principal Partner Manager for Microsoft at Vertex, will detail how disconnected systems, manual processes and inconsistent tax handling can quickly undermine customer trust and limit growth.

Retail TouchPoints has named Kate Robertson its new Editor in Chief, adding a journalist with experience covering the retail sector, brand strategy and consumer behavior to lead the publication’s editorial coverage. Robertson will oversee coverage of the retail industry with a focus on trends, innovation and the evolving landscape of brands and consumer behavior. The appointment places her at the helm of an […]

This submission analyzes Bill C-22, the Lawful Access Act, which would enact broad surveillance obligations and reforms in Canada. Issues include: the bill's sweeping scope, significant constitutional and human rights risks, transparency and accountability deficits, and dangers to encryption and Canada's cybersecurity. We recommend entirely withdrawing several elements of the bill and suggest amendments to mitigate harms.

With 6 billion viewers expected to tune in, American Dream, Adidas and The Home Depot are showing that the biggest marketing plays aren't on the pitch — they're in communities, living rooms and local markets across North America.

Despite ongoing macroeconomic pressures and widespread reports of consumer caution, retailers like Macy's and Ulta Beauty reported robust first-quarter earnings for fiscal 2026. Data suggests a disconnect between consumers' stated financial anxieties and their actual transaction behavior.