Walk into a flagship store on Oxford Street, tap your phone at the till, and the transaction completes before the receipt even prints. Nothing unusual there.
Patrick Overall is a Commercial Director at The Retail Bulletin. With over 20 years of experience in marketing, design, and B2B publishing, he specializes in retail, e-commerce, and retail technology, focusing on themes such as supply chain logistics and consumer behavior analytics. Patrick has been featured in The Retail Bulletin, where he shares insights on store management and retail customer data.












