The online electrical goods seller AO World has revealed it is outsourcing up to 200 UK call centre roles to South Africa blaming rising labour costs, as it handed £20m to shareholders.
Sarah Butler is a journalist at The Guardian. She focuses on retail, restaurants, and ethical business, exploring themes such as consumer behavior, store management, and the local economy. Sarah's work has been featured in various prominent outlets, including the Daily Express, Yahoo News UK, and The Irish Times.






