Simon Wright is a journalist who specializes in telecommunications and customer experience. With a focus on technology and its impact on businesses, Simon's articles provide insights into the latest trends, case studies, and predictions in the industry. His work can be found in UC Today and CX Today publications.
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Simon Wright's coverage focuses on software and SaaS, with an emphasis on digital transformation, contact centers, customer experience, and healthcare digitization. His articles often include "How To" guides and cite data. Given this focus, Simon would likely be interested in pitches that provide expert insights or case studies related to the implementation of software solutions for businesses' digital transformation efforts.
He may also be receptive to content related to contact center strategies, customer experience improvement through technology adoption, and healthcare digitization initiatives. Pitches offering actionable advice or real-world examples supported by data could resonate well with his areas of interest.
While there is no specific geographic focus mentioned for Simon's coverage area, it is important to note that his expertise spans a wide range of topics within the technology sector.
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By building privacy into the product design process, we can help ensure users’ personal data is secure
By: Simon Wright
Driverless tractors, wind turbines, rat traps. What do they all have in common?
UC Today covers Unified Communications news including Channel and more.
The countdown to 2025 is on – and IT teams are beginning to focus on the trends likely to shape the latest iteration of their cloud-powered future roadmaps.
By: Simon Wright
The modern unified communication tech stack is a complex environment.
As F&B becomes more deeply embedded in the fabric of daily life, it further strengthens its role as a key driver of social interaction and engagement.
The latest articles written by Simon Wright you will find only on Entrepreneur
The lines are blurring everywhere. Thanks to cloud-powered communication and collaboration platforms, what was once pure telephony is now telephony plus messaging plus video conferencing.
By: Simon Wright
CX Today covers Contact Centre news including Artificial Intelligence and more.
By: Simon Wright
If 2024 was the year of AI hype, surely 2025 is set to be the year of measurable value. The separation of promise from reality, if you will.
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