Vala Afshar

Companies will invest heavily in AI agents as the world of work changes forever. Research suggests one executive is the key to unlocking value from these transformations.

Many consumers are happy to communicate with an AI agent but also want to know when that conversation is happening.

Vala Afshar is the Chief Digital Evangelist for Salesforce. Afshar is the author of The Pursuit of Social Business Excellence. Afshar is also the co-host of DisrupTV, a weekly show covering the latest digital business and innovation market trends.

With neither infrastructure nor silos to slow it down, World Central Kitchen delivers a million meals a day, every day. It also delivers important lessons for your business.

Being prepared for reinvention is crucial in an AI-first future. This research suggests your architecture and mindset need to adapt accordingly.

A Deloitte report makes several notable predictions about next year's generative AI landscape in business.

The unrecognized effects of blockage on corporate success are significant - and growing faster than ever before. But with a change in mindset, companies can use AI for early detection, reduction and overcoming business hurdles.

In a machine-led economy, business leaders must focus on what matters most - designing and cultivating healthy and sustainable relationships.

The Accenture Technology Vision 2025 report explores how AI-powered autonomy is shaping technology development, customer experience, the physical world, and the future workforce, where people and AI agents work together to drive customer success.

This report says about 170 million new jobs will be created by 2030 and AI will play a key role.