Vala Afshar is a Contributing Writer at ZDNet. He focuses on themes related to artificial intelligence, including AI platforms, generative AI, natural language processing, and deep learning, as well as topics surrounding software as a service and MLOps. Vala is featured in ZDNet, diginomica, and CIO Online.
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Vala Afshar's coverage predominantly focuses on technology, particularly Generative AI and its impact across various industries. Given the high citation of data in his articles, he is likely to be responsive to pitches supported by empirical evidence or research findings. Pitches that offer insights into the practical applications of generative AI, its impact on productivity and customer experience in business settings are likely to resonate with him.
Afshar's broad coverage suggests a wide interest in topics related to IT leadership, digital engagement, technology investments, innovation, and effective leadership. Therefore, experts who can provide valuable insights into these areas within the context of technological advancements may find success when reaching out to Vala Afshar.
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Outcome-based resolution pricing means companies pay only when the AI agent resolves an issue autonomously, without human intervention.
Most AI pilots focus on capability and speed - and skip the hard work of earning trust from the business.
The future of work is humans and AIs as colleagues, co-creating value. Here's how we get there.
Patients are also three times more likely to trust AI in their doctor's secure portal than a public chatbot.
By: Henry King, David Bray, Vala Afshar
Are you ready for the Fourth Why? Salesforce's Vala Afshar, Henry King, and Dr David Bray pose the new tough question...
By: Vala Afshar, David Bray, Henry King
The agent is just the start of the journey to being hands off, say Salesforce's Vala Afshar, Henry King, and Dr David Bray.
By: Vala Afshar
More than two-thirds of middle managers are optimistic about AI's role in the future of work, and they feel personally accountable for their team's adoption of AI tools.
企業のAI移行で管理職が極めて重要な役割を担い、彼ら自身もその事実を自覚している。Salesforceが500人以上の中間管理職を対象に実施した調査によると、全体の3分の2が今後の仕事におけるAIの役割について楽観的な見方を示していることが分かった。AIツールの導入は具体的かつ測定可能な効果をもたらしており、管理職の77％がAIツールの活用によって週に3時間以上の時間を削減できていると回答している。
Almost all field service organizations use AI, and revenue gains in key areas offer insights for professionals in other business functions.
By: Vala Afshar
Eighty-six percent of commerce leaders believe AI is raising the bar for customer expectations.
