Courtney Reagan

In-store shopping has seen a resurgence, at least in early holiday data from firms including Sensormatic and RetailNext. At the same time, retail store employees are being asked to do much more, from filling online orders from store inventory to unlocking cases for shoppers to get even basic items as retailers try to deter or prevent theft. While consumers understand the need to secure inventory in some cases and like the option for online orders picked up in store, it doesn't mean they are happy with the traditional in-store experience that results from it. Bazaarvoice conducted a survey for CNBC asking consumers about their in-store experience during Black Friday weekend. Courtney Reagan reports on the findings.

CEO turnovers are spiking, and rising in the retail industry in particular — but the sector is very rarely hiring women for its top jobs.

Retail return fraud is rising, and companies face a tough balance of trying to keep customers loyal while cracking down on abuse of return policies.

CNBC's Courtney Reagan joins ‘Squawk Box' to break down the company's quarterly earnings results.

CNBC's Courtney Reagan joins ‘Squawk Box' to report the company's quarterly earnings results.

A decade ago, about 5% of engagement rings were colored gemstones. Now, it's more than 15%.

In a tony suburban enclave in the San Diego foothills, police say, an organized retail crime “queenpin” had built an empire.

Ulta Beauty CEO Dave Kimbell said online marketplaces are contributing to organized retail crime and need to do more to deter the sale of stolen goods.

CNBC's Courtney Reagan reports on the crackdown against retail theft rings.

CNBC's Courtney Reagan joins 'Squawk Box' with a preview of CNBC Investigates: Selling Stolen. In a months-long investigation, CNBC goes inside the shadowy world of organized retail crime, watching the California Highway Patrol take down a crime ring suspected of stealing beauty supplies that ended up for sale on Amazon.