Heather Haddon

Burger King's parent company said it needs to offer better value to cash-strapped diners, as a tough consumer environment weighed on sales. Restaurant Brands International’s adjusted third-quarter earnings and sales came in slightly below consensus expectations. Same-store sales also missed most an

In late summer, a customer started showing up at Los Angeles-area Starbucks cafes at all hours of the day, quizzing baristas about their favorite drinks to make, or problems with how the stores operated. In less than two months in the role, Niccol has pushed to focus Starbucks’s operations, trimming menu items and paring back discounts. Instead, Niccol is giving priority to delivering quality coffee quickly and accurately with friendly service, particularly in the mornings, when the chain needs to shine.

Chipotle Mexican Grill named its interim chief executive, Scott Boatwright, as permanent CEO, entrusting the fast-growing chain’s business to a company veteran. Boatwright’s appointment as CEO and a board member will take effect immediately, the Newport Beach, Calif.-based restaurant company said Monday. Boatwright, 52, was previously chief operating officer.

McDonald’s is spending tens of millions of dollars to help its U.S. restaurants recover from last month’s E. coli outbreak tied to Quarter Pounders. “We will continue to provide our customers with safe, high-quality dining experiences,” the company said in an email viewed by The Wall Street Journal. Federal health officials said this week that the outbreak, linked to slivered onions on Quarter Pounders, was no longer a safety concern.

If you're headed to McDonald's for a caramel macchiato or iced French vanilla latte, you may be waiting a while. The manufacturer behind many of the chain’s U.S. espresso makers, Melitta, told restaurant operators in a letter Monday that it is investigating a faulty component. Melitta advised operators to stop using the machines for up to three weeks while it investigates the issue, and inspects the machines.

Peter Cancro started slinging subs at his local shop at 14. Now he’s selling the national chain he built to Blackstone.

A ransomware attack against a major supply chain technology provider left retailers including Starbucks and U.K. grocery chain Sainsbury's scrambling to manage operations including scheduling and handling inventories.

The sandwich chain named current executive Carrie Walsh interim CEO as it conducts a search for a permanent successor.

Darden Restaurants rang up better-than-expected sales last quarter, providing a dose of holiday cheer toward the end of a challenging year for the restaurant sector. Both earnings and sales at the owner of Olive Garden beat analysts’ expectations, as did same-store sales, boosted by performance at

The union leading walkouts at dozens of U.S. Starbucks locations is contemplating its next moves as the coffee chain presses Starbucks Workers United to return to bargainin