Customer-facing generative AI is taking off, but it requires new skills and a problem-solving approach to challenges
Amelia Brand is an Editor at various prominent publications including HRreview, HR Exchange Network, CX Network, and PEX Network. She specializes in themes related to technology, software, and artificial intelligence, while also exploring topics such as governance, healthcare systems, and the automotive industry. Amelia's insightful work has been featured in esteemed outlets, showcasing her expertise across a diverse range of subjects.