In today’s experience economy, people don’t just choose meals; they choose meaning. Chains function less like restaurants and more like sports teams.
Steve Milton is a Sportswriter at the Hamilton Spectator. With a focus on sports, particularly football and the Grey Cup, he also explores themes of caregiving and burnout in his columns. Steve's work has been featured in prominent outlets including the Toronto Star, Waterloo Region Record, CHCH TV, and Fortune.







