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Bob Thompson is the CEO and Editor-in-Chief of CustomerThink, a platform dedicated to promoting customer-centric business practices. As a global evangelist for customer-centricity, Bob's articles and interviews provide insights into the importance of customer experience, digital transformation, and building strong relationships with customers and employees. His work has been featured in Entrepreneur Media and he regularly contributes to Think Customer and Ricochet.com.
Preston's Summary
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Coverage Attributes:
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Industry Specific:
25
%
Cites Data:
15
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How To Guide:
10
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Press Release:
10
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Private Sector Announcements:
10
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Themes Covered:
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Pitching Insights
Bob Thompson's work predominantly revolves around customer experience, business, sales and marketing. His coverage heavily focuses on industry-specific content alongside a significant emphasis on citing data and providing how-to guides.
Given his focus on the customer experience and ROI within sales & marketing, Bob would likely be interested in pitches that offer actionable insights into leveraging customer-centric strategies to drive business growth. He also appears open to receiving commentary or analysis backed by reliable data sources.
Considering the high relevance of topics like COVID-19 and ROI in his articles, he may appreciate expert perspectives related to navigating these challenges while still prioritizing customer satisfaction.
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